Contact
Tell us what happened and where
Use one support address for product questions, privacy requests, and rights or safety reports.
Effective September 12, 2026
Email support
Contact support@photogenerai.com. This is the public support address for PhotoGenerAI.
A useful report includes the page you were using, what you expected, what happened, and the approximate time. If the issue involves an account, write from the email address connected to that account when possible.
What we can help with
- Creating or editing an image, using reference images, or downloading a result.
- Account access, credit purchases, refunds, and account deletion requests.
- Privacy questions or requests concerning your data.
- Copyright, safety, abuse, or accessibility reports.
Protect sensitive information
Do not send passwords, full payment details, government identifiers, or unrelated private files. We may ask for enough information to verify that an account, image, or legal right belongs to you before we act on a request.